Food trucks have become a popular venture for an entrepreneurial spirit that wants to escape the daily grind. It’s a model that allows an owner to enter the industry at a lower cost than a traditional brick and mortar.
However, managing a successful food truck operation means accepting all forms of payment, running transactions quickly, and encouraging customer loyalty. That’s where a dynamic food truck POS system can cover all the bases.
Competition is so fierce that the market has doubled in the last 10 years. The industry has grown an annual rate of 7.9% with over 4,000 trucks in the United States alone. It has grown from $487 million in 2010 to $1.05 billion in 2020. Because of the industry’s fast-paced environment, it’s clear you need the proper food truck point of sale in place.
There are many challenges a food truck company faces that are unique to the business model. Food truck owners and employees must rely on mobility to process transactions with cloud-based storage. You also need a system to closely track inventory, sales, taxes, and tips.
The right food truck POS will simplify taking orders, processing them, and tracking sales trends. It must also include staffing support and robust menu management to leverage revenue and boost profitability. The best point of sale solution will track the right data and provide analysis tools to identify strengths and weaknesses in your business.
Considering these factors, we’ve scoured the web to compile a list of the top seven food truck POS systems to elevate your business today.
- 1 The Top Seven Food Truck POS Systems
- 2 Comparing the Most Popular POS Systems for Food Trucks:
- 3 NCR Silver – The POS System to Optimize Labor Management
- 4 Square – The Best POS System for Growing Your Business
- 5 Revel Systems – The Top POS Platform for Comprehensive Mobile Options
- 6 ShopKeep – The POS Platform for Data-based Decision Making
- 7 Touchbistro – The Best POS System to Leverage Sales and Drive Revenue
- 8 Harbortouch – The POS Solution with Powerful Reporting Capabilities
- 9 Toast – The POS Platform to Optimize Staff and Payroll Functions
- 10 Food Truck Point of Sale Buyer’s Guide
- 11 The Last Bite
The Top Seven Food Truck POS Systems
When you want to bring food to the hungry masses, equip yourself with one of these seven systems to ensure success:
- NCR Silver – The POS System to Optimize Labor Management
- Square – The Best POS System for Growing Your Business
- Revel Systems – The Top POS Platform for Comprehensive Mobile Options
- ShopKeep – The POS Platform for Data-based Decision Making
- Touchbistro – The Best POS System to Leverage Sales and Drive Revenue
- Harbortouch – The POS Solution with Powerful Reporting Capabilities
- Toast – The POS Platform to Optimize Staff and Payroll Functions
Comparing the Most Popular POS Systems for Food Trucks:
NCR Silver – The POS System to Optimize Labor Management
NCR gives a food truck all the flexibility needed to roll with the changes. From real-time insights and contactless technology to online ordering and inventory management. The system is supported by over 20,000 service professionals worldwide and is the #1 rated program by restaurant staff.
Whether you have a single truck or are a multi-location franchise, NCR has the agility and flexibility to move faster than most food truck POS platforms. Prime features to consider include:
NCR is an out-of-the-box solution that is designed with entrepreneurs in mind. It’s a simple setup with everything you need built in. The program also comes with an award-winning concierge service that will get you up and running fast. This can save a business considerable time and money with virtually no guesswork involved.
Keep shifts running smoother while saving on labor costs. NCR helps a food truck build better schedules based on operator targeted labor percentage vs. the schedule, weather, and projected sales.
You can publish schedules to team members via text, email, or the NCR employee portal. Post to the dashboard for schedule enforcement and control early or late clock-ins. Make it easy to message managers, swap shifts, and put in specific requests. Responses will flow to the main NCR dashboard where they can be approved or denied.
Why wait for customers to order at the window when they can do so before getting in the car? Extend operations online to drive revenue past your truck and deliver a seamless guest experience. NCR also allows a business to own their digital channels. You are free to brand as you wish.
Run in-depth reports with the NCR Silver platform. Compare key performance indicators (KPIs) across multiple sales verticals and locations. This feature helps to better understand product mix trends by team and time.
NCR reports will give a food truck insight into labor costs broken down by day, week, month, or year. You can then compare actuals to targets and forecasts—even the weather!
NCR ensures you are bringing back your best customers with an intuitive customer loyalty and reward program. Track every visit to your truck with what people are ordering, how often, and at what time. You can create stored value and gift cards that are good for multiple locations and keep guests returning no matter where you park the truck.
Accept all forms of payment with point-to-point encryption (P2PE) and tokenization, including:
- Credit or debit cards
- Gift cards
- Mobile wallet
Centrally manage and track payment terminals, pin pads, and other equipment.
- Over 200 third-party integrations for every business avenue
- Personalized customer service via phone and onsite support
- Remotely monitor and access systems from anywhere
- Instant alerts on sales by hour, day, revenue center, etc.
- Powerful customer profiling with data-driven decision making
Square – The Best POS System for Growing Your Business
Square POS is all about getting your business up and running efficiently. They have a true appreciation for the casual dining experience. A company can customize the dashboard with an items grid and categories page to match a food truck menu and speed up checkout times.
The platform is one of the best food truck POS products for people just starting out because it’s free. Additional features to look out for include:
Accept all types of payments from customers quickly and securely. Next day transfers are the same rate across all cards. The Square system can accept:
- Swipe or dip of a credit/debit card
- Tap with NFC technology using Apple Pay or Google Pay
- Online payments through Square Online
- Key-in payments remotely on the mobile app
With the Square payment processing, there are no extra fees or long-term contracts. Giving customers the option to order online before ever reaching your food truck ensures you never have a long wait. It also gives you an extra resource that a lot of competition might not consider.
Manage the menu dashboard with customizable layouts. Put top sellers on the main menu for easy checkout and add items to a display group as needed. You can alter the menu from anywhere, at any time. If something is 86’d during the lunch hour, every truck in your network will know. It’s easy to make menu changes even if you are miles away.
When you make seasonal swaps or changes the Square platform allows a business to do it in bulk. No more adding items one at a time, especially when you need to make multiple changes fast. You can even apply taxes and modifiers to further streamline the process.
From employee time tracking to accounting and inventory management, Square offers integrations for everything they cannot do. That means a food truck can operate with a lot of legacy systems they may already have in place.
The Square product is designed to work incredibly well with other applications and rarely encounters a brand they cannot accommodate.
- Advanced discounts that are easy, automatic, and repeatable
- Reporting on everything from top-line summaries to granular daily stats
- Shared staff settings for employees to stay synced and connected
- Live sales numbers including open checks
- Suggested and auto-gratuity (for party-size thresholds)
Revel Systems – The Top POS Platform for Comprehensive Mobile Options
Revel Systems POS is an all-in-one solution that runs on 4G iPads and uses the power of Bluetooth printers. The platform boasts a full suite of features from real-time reporting to employee scheduling. They offer comprehensive options to optimize mobility and allow a food truck to manage operations from anywhere on the go. Key features include:
Revel is a food truck POS system that allows you to deploy a customer relationship management strategy with a built-in CRM. Quickly capture customer data at the point of sale and connect with them regularly for repeat business.
Revel Systems allows a business to create loyalty and rewards programs that cater to your best customers and bring more people to the truck. You can also utilize a customer display system to speed up transactions and encourage guests to take control over their own order. This usually ends up with higher check averages and quicker wait times.
Revel’s flexible payment options are convenient for customers and enable a food truck to accept all types of payment, including tap, swipe, and contactless. All payment processing is EMV compliant and customers can even purchase on store credit.
The Revel Advantage program is their in-house payment processing solution with complete flexibility and industry-low rates. Save time and money by choosing a comprehensive payment processing plugin that integrates perfectly with the Revel hardware and software POS setup.
Revel was designed for a business that keeps moving. A food truck can stay confident knowing that the platform will still run transactions, even when the internet is down. The advanced hybrid architecture enables the point of sale system to run, undisturbed, offline, or through a local network.
Since the product was built for mobility, Revel is 100% PCI-compliant. The platform boasts point-to-point encrypted payments (P2PE) and rich user access controls to ensure guest data is always protected.
- Product and menu building with bulk uploads and central console
- Streamline labor operations with extensive employee management
- Mobile Order Taker program to process sales from anywhere on the road
- Online ordering to diversify revenue streams and accept more orders
- QuickBooks integration to facilitate back-office accounting
ShopKeep – The POS Platform for Data-based Decision Making
Make more money per hour with the ShopKeep food truck POS system. The program is designed to maximize profit while cutting transaction times. It’s a system that gives you peace of mind during peak business hours and sets the business up for breakneck speeds. Features to keep an eye out for include:
Ring up sales in style and personalize your register with added shortcuts to save time. Receipts can be branded and each employee assigned a code. Accept contact-free payments or allow customers to pay via text message. Using a link from the register, guests can pay instantly with Google Pay, Apple Pay, or a credit card.
Manage the team and enable employees to clock in and out directly at the register. Set role-based permissions so you can customize access to your data. Run returns, exchanges, and refunds with ease and keep customers coming back for more with gift cards and a loyalty program.
Manage your entire food truck business and see key stats at a glance every time you log in. Dive into detailed transaction and sales reports to spot your top-selling items and highest-performing employees. Direct access to these trends also means you can recognize your most profitable customers and reward them accordingly.
Save hours every week by sending all sales data directly to the QuickBooks integrated platform. This also makes tax time easier when you can quickly set up tax rates and export detailed reports to Excel.
Grow your marketing tools and use customer data to build targeted campaigns that integrate with MailChimp. This also enables a food truck to start a classic, points-based loyalty program.
ShopKeep works for all types of inventory, from ingredients lists to weighted bulk items. Batch upload an existing list to ShopKeep or manually upload items. Managing item variations is easy with quick order modifications. Quickly see when things are running low and always know exactly what you have on hand.
Stay connected to the business from anywhere, at any time with ShopKeep Pocket. Track sales and data in real-time and see when employees clock in and out. Analyze all sales in detail and set up push notifications to alert you to key actions like payouts, voided sales, and low stock items.
- Sales restrictions built into the software to meet regulations
- 5% + 10 cents processing rate through ShopKeep Payments
- Reach customers and take orders online with a custom website
- ShopKeep Spotlight to help people find you online with the right data
- 24/7 award-winning customer service via phone, chat, or text
Touchbistro – The Best POS System to Leverage Sales and Drive Revenue
Increase revenue and speed up service in less time with the Touchbistro food truck POS software program. Get all the power of a traditional point of sale system using just an iPad and a payment terminal. Increase your average check size and take orders at the food truck faster with key features like:
Help staff increase the average check size and sell more profitable items with smart upselling tools. Pop-up modifiers are set to notify employees when suggested items can be added to the order.
Customers are cashed out in a flash with quick register buttons that will predict likely tender amounts. You can also take mobile payments like Google Pay, Apple Pay, Chase Pay, and chip cards with a simple tap.
Drive repeat business and improve order accuracy by displaying high-margin menu items. You can also use TouchBistro to share upcoming locations for the food truck and make menu changes on the go. Take orders, payments, clock employees in and out, and view reports, even when you’re offline. Reduce errors and save time with quick voids that automatically alert the chef.
Let the TouchBistro system perform your number-crunching and pull the data you need for smarter decision making. Closely track ingredient inventory to identify and eliminate waste, all while improving your bottom line.
Studying these trends will help you to determine when you need to bring on more staff, run promotions, or identify which items are making you the most money with TouchBistro’s suite of reports.
Access all reporting and analytics from anywhere, at any time with secure cloud reporting and the Reports to Go app for iOS and Android.
Staff will always determine the experience of your customers so it’s important to have a food truck POS that also caters to their needs. Managing staff schedules and tracking labor costs is no easy task.
A range of issues can make creating a schedule very challenging. Whether you are working around time off, dealing with no-shows, or last-minute changes, TouchBistro is a robust system that can handle it all.
With the system, you can track staff activity, view clock-ins/outs, and maintain payroll details. Personalize accounts with employee-specific settings and facilitate communication with integrated, in-app messaging.
- Comprehensive security controls and adjustable settings to reduce theft and losses
- Kitchen Display System and self-ordering kiosk that integrates with the software
- Tabs and order management to split checks and streamline transactions
- Multiple integrated payment processors that accept all types
- 24/7/365 dedicated support through phone, chat, or email
Harbortouch – The POS Solution with Powerful Reporting Capabilities
The food truck POS systems by Harbortouch offer a robust point of sale solution that delivers all the features needed to power through long lines and keep the truck rolling. The best-in-class program helps a business streamline operations with powerful reporting, labor management, and a completely customizable dashboard. Other features to consider include:
The intuitive interface means more efficient operations with keyword tags and a universal search function. This enables a food truck to quickly locate any item in the system. Discounts can be easily added and special requests or holds placed on tickets for a later checkout.
The POS solution has three different modes of functionality and is designed to grow with your system. In addition to a full suite of POS features, you also have a cash register interface and calculator. The module-based software allows you to hide any buttons not needed and add an unlimited number of items, categories, and modifiers.
The customer database has a built-in loyalty function with an in-depth rewards system. You can also manage employee schedules and staffing straight from the universal dashboard. At any time, a food truck can view quantity-on-hand inventory to avoid any potential stockouts. This enables you to always have exactly what your customers crave, right when they want it.
Harbortouch has some of the top reporting capabilities in the industry. It puts valuable data at your fingertips so you can make better decisions about the food truck. Run a total Financial Overview to review your daily totals and list all the transactions for a certain period of time.
The system will also provide a universal view of your sales on all items and show how many of each you have in stock. Other key reports include:
- By Employee
- By Employee by Job
- Labor Detail
- Employee Directory
- Tax Form 4070 for cash and tips
- Sales Summary by dept, item, employee, etc.
- Discount Summary
- Sales and Labor Summary
You can also run reports for discounts and customize your POS to extract the exact data you need.
- Mobile payments with near field communication (NFC) technology for Apple and Android Pay
- Tokenization and point-to-point encryption for secure payment processing
- Lighthouse app for 24/7 access to your account data including transactions, batches, and deposits
- Gift card and loyalty program with 50 free, customized, full-color cards
- Business cash advance to generate working capital up to $1,000,000
Toast – The POS Platform to Optimize Staff and Payroll Functions
Toast is a flexible gift shop POS system. It has a cloud-based infrastructure that’s designed with the foodservice industry in mind. The company offers new feature updates and continuous mobile management with powerful analytics. Toast allows you to maintain inventory controls, make menu changes, and improve customer service. Other features to keep in mind include:
Master your food truck menu no matter where you are located. Make menu updates from any terminal or mobile device. Whether you’re running a limited special or 86ing an item in real-time, countdowns to the cashier and kitchen are in sync. All updates are automatically reflected both in-house and online.
Reporting and Analytics
Take control of your food truck’s performance with detailed reporting and analytics using cloud-based mobility. Access key reports and analyze sales performance to make better staffing and inventory decisions. Some examples of reports to run include:
- Product Mix – Monitor your item and product mix to identify areas of improvement
- Sales Summary – Track sales performance over any period of time
- Location Overview – Run a unified report of net sales and labor across multiple trucks
The best-in-class user interface facilitates operations and increases visibility.
Online Ordering and Delivery
Toast Online Ordering enables a food truck to eliminate extra tablets and third-party commissions for ordering and delivery platforms. The dashboard is highly customizable with direct integrations to save time on each order.
Drivers can be dispatched from pre-set areas while sending online orders directly to the chef. Even though a food truck typically doesn’t deal with delivery, it’s a new avenue that some trucks are using to rise above the competition and leverage sales.
Payroll and Staff Scheduling
Reduce the time spent on labor management and payroll that syncs with your point of sale system. With Toast Payroll, you’ll deal with one employee profile across the POS and payroll platform, with no more double entry needed.
Receive faster timesheet approval with automated tip distribution. The Toast food truck POS platform eliminates time-consuming edits at the end of every shift with no manual entry of hours necessary. Running payroll is a smooth and simple operation.
- Open integrations from leading partners in administrative areas
- Restaurant-grade IP54 spill-proof rated equipment
- Flat rate pricing on all transactions that is competitive
- A single point of contact for payments and POS
- Innovative training in Toast Central with a one-stop-shop for all things
Food Truck Point of Sale Buyer’s Guide
Any quality food truck POS system will possess a variety of features to leverage every aspect of your business. However, it’s important to know which features are essential and which might function as cool “extras” when the budget allows. Here are a few points consider when traveling through the buyer’s journey:
The number one feature a food truck POS system needs is the ability to run transactions on the go. The system should be cloud-based with offline functionality so payments can be run when you’re offline. No matter where you are in the world, the dashboard and operations are managed from a mobile perspective.
Customers expect to pay any way possible when buying from a food truck. It’s no longer just a cash business. In fact, contactless payment is one of the more popular ways to pay.
Customers are on the go and can simply tap your POS with their phone. It is critical the food truck POS solution you choose has an extensive amount of payment processing capabilities with low rates.
Tipping and Receipts
Food truck cashiers are in the tipping business so you need a way to ensure the POS system has a means to process gratuities. Not only does this speed up checkout, it reduces waste and drives employee satisfaction. You can also email receipts to the customer to save space in the truck and avoid the need for a bulky printer.
Inventory and Menu Management
Your food truck POS should automate as many remedial processes as possible while monitoring stock levels. It should keep track of stock and prevent you from running low on items without instant notifications. You must be able to quickly change offerings during a lunchtime rush and 86 items immediately. Push all these changes to one truck or an entire fleet if you need to.
Additional Essentials Include:
- 24/7 dedicated customer service with onboarding and training
- Sales reporting and analytics to identify key trends
- Staff scheduling and payroll to facilitate labor functions
- Customer loyalty and rewards program to build retention and repeat business
- Online ordering to bust lines and speed up service
The Bells and Whistles
In addition to what is considered an “essential” for running a food truck, a POS system can offer fun extras like:
- A Kitchen Display System to optimize communication
- Multi-location support to network all trucks in a brand
- Third-party integrations for everything from accounting to marketing
- Customer-facing kiosk to bust lines and empower guests
- Mobile app for easier, on-the-go reporting and management
The Last Bite
Running a food truck business requires stealth, agility, and adaptation. It is a dream for many people that is only realized by some. It takes hard work, intuition, and a lot of research. Finding the perfect food truck POS system requires you to not only understand the basic functions of an industry-specific point of sale system, but intimately know the needs of your business too.
Not every truck runs the same. Some trucks may try online ordering while others could be interested in a customer-facing kiosk. Still, an operation could just need a place to process payments, reorder inventory, and clock people in. Ultimately, once you know your top needs, this guide should help delineate which brand to call first.