5 Best Food Truck POS Systems – Get Game-Changing Software

food truck pos

food truck pos systemYour food truck is finally ready to go—now it’s time to look for a food truck POS system.

You’ve launched your new food truck, and you’ve equipped it with all the supplies and equipment you’ll need to run a thriving business.

You’re always on the go, hitting popular streets in major cities and you’ve booked some big events! That’s why you need a food truck point of sale (POS) system to automate tasks and streamline processes.

A solid food truck POS system allows you to track the sales of your most popular items. One can also show you which items are selling the most, increase your average check size, and help you process orders faster.

In this guide, we review the top food truck POS systems. Our evaluation should help you better understand your needs and assist in your purchase decision-making process.




The Best Food Truck POS System: ShopKeep

shopkeep business management softwareFood trucks are small-scale operations, even if you own more than one. Therefore, you don’t need a POS system with all the bells and whistles that a large restaurant chain might need.

What you need is something simple that takes as little time as possible to learn and use when on the job. ShopKeep has you covered in that regard.

The company’s product is affordable and easy to work with. With top-notch customer service and a business model with smaller operations in mind, ShopKeep is a great entryway into the world of POS systems.

It’s an iPad-based POS system, which is also a huge boon. In a food truck, where electricity is as limited as space, you’ll want hardware that is small, easy to run, and energy-efficient. iPads fit the bill perfectly.

Get A Quote from ShopKeep

Comparing the Top 5 Food Truck POS Systems

Price
$69/month/location
Quote-based
Transaction fees
$69/month per license
$49/month plus $20 for support
Software
iOS/iPad
iOS/iPad
iPad and other smart devices
iPad and other smart devices
iPad and other smart devices
Cloud Based?
Yes
Yes
Yes
Yes
Yes
Customer Support
24/7 (multiple options)
24/7 (multiple options)
24/7 (multiple options)
24/7 (multiple options)
24/7 (multiple options)



ShopKeep: Best Overall Food Truck POS System

shopkeep logoPOS software is critical to most businesses. Therefore, it is important to make sure you select the right solution for your needs and business model. Let’s get started with a detailed review of ShopKeep. 

ShopKeep Pricing

ShopKeep is known for its affordability. In addition, they have the advantage of being a no-contract, pay-as-you-go, monthly subscription service. This means that any time you want to leave ShopKeep, you can do so with no extra charges.

They don’t charge additional fees for routine maintenance or service, and tech support is included with the standard monthly charge. This is a differentiator that helps elevate ShopKeep above many high-end POS systems.

They have one, simple pricing model:

  • $69/month per register.
    • Free 24/7/365 support
    • Two hours of free setup from a ShopKeep expert
    • Free ShopKeep Pocket iOS App
    • Unlimited inventory
    • Unlimited staff
    • No contract, no commitment required

With the food truck business, you may grow quickly and decide to invest in more trucks. ShopKeep remains affordable with this simple blanket pricing scheme in which it is only an additional $69/month to add another register for an additional truck.

There is a less expensive option if you are willing to enter a contractual agreement. Doing so drops the price from $69/month per register to $29/month per register, which is so affordable it might as well be free.

Cloud-Based or Locally Installed

ShopKeep is a hybrid POS system, meaning it runs locally from an iPad but syncs and backs up its data in the cloud. In the event of an internet outage, ShopKeep will store data on the local device and then re-sync with the cloud when the internet connection is restored.

However, when there is no internet, credit card transactions will not process. You can avoid this by backing up your iPads with cellular data plans.

Hardware and Software Requirements

ShopKeep will require iOS 8.2 or higher to run off iPads or iPad minis. It has an online hardware shop that you can browse for peripheral POS hardware components. You don’t have to purchase your hardware through ShopKeep, just remember to buy compatible gear.

Ease of Use

The ShopKeep interface is simple and intuitive. There are sound effects and animations for actions that make sense, rather than detract from the experience.

When you first log into the back-office feature, you’ll be running through a guided setup process that teaches you about all the basic features.

Features

ShopKeep’s POS system comes loaded with features. Let’s look at a few.

  • Cash Register: Your register is important, and ShopKeep makes sure it comes loaded with features. Ring up items, add modifiers to pricing, take payments, split tenders, apply discounts, and easily process returns and refunds. These features facilitate a quick check-out process so you can keep that queue moving.
  • Back Office: This system manages your inventory, your customers, and your employees’ time. It keeps a record of all purchase transactions and offers a variety of reporting options for analyzing business data. Plus, it serves as a portal to contact technical support via live chat and email.
  • Inventory Management: ShopKeep gives you a wide range of features to manage your food truck’s inventory.
    • Reporting: Generate detailed analytics of business data.
    • Tax Rates: Set accurate tax rates to make sure filing your taxes is as simple as possible.
    • Multi-Store: ShopKeep lets you manage multiple food trucks from one central system.
  • Integrations and Add-Ons: ShopKeep integrates with several third-party apps and services, such as MailChimp, QuickBooks, AppCard, BigCommerce, and more.
  • Credit Card Processors: Go with ShopKeep’s own recommended system, or integrate a third-party payment processing application with your system.

Customer Service and Support

ShopKeep made sure to set a standard for customer relations. They’ve even won an award for their stellar customer service. They offer unlimited 24/7 support by live chat, email, text, and web inquiry. If that doesn’t solve your issues, ShopKeep will reach out to you via phone to get the problem solved.

Their support site offers an array of options for you to solve problems on your own, from comprehensive articles to tutorial videos. They have a strong social media presence as well, so you can stay up-to-date with all the latest ShopKeep updates and developments.

Downsides

When ShopKeep was just getting started, people complained about bugs and other issues, but most of these issues have been worked out. A number of customers have claimed that ShopKeep’s customer support is great when you are a new customer, but after being with them for some time, the quality will begin to rapidly decline.

Get A Quote from Shopkeep


Revel: Best iPad-based Food Truck POS System

revel pos systemsAnother iPad-based food truck POS system, Revel is known for its stable software and ability to offer inventory management solutions with just a few clicks.

Revel Pricing

Revel offers industry-specific pricing software packages that come with monthly subscription fees. The software caters to food businesses, mostly food trucks and restaurants.

The pricing is flexible, depending on your industry and setup. All the subscriptions include 24/7 live support, unlimited data storage and security, free software updates, and a QuickBooks integration. You’ll have to call them with the specifics of your business to get a price quote.

Cloud-Based or Locally Installed

Like ShopKeep, this is a hybrid system. Revel is run locally through the iPad and syncs data to the cloud. “Always On” mode ensures that your POS system will continue to function if your internet connection cuts out.

Also like ShopKeep, credit card authorization cannot occur while there is no internet connection. So, accepting these types of payments is a risk while you are in the dark.

Luckily, today you can purchase mobile data for your iPad, allowing you to keep using the system when your internet shorts out.

Specific Industry

Revel may cater more heavily to some industries , but their system can be customized specifically for food trucks. Based on your unique business needs, Revel will be able to tell you what the pricing model will be and what you’ll need from them to form your ideal food truck POS system.

Hardware and Software Requirements

The whole POS system runs off an iPad so you’ll need the latest iOS operating system. They offer complete hardware bundles that you can purchase directly from them. Alternatively, you can purchase the hardware from somewhere else, just make sure it’s compatible with Revel’s system. 

Ease of Use

Revel is extremely easy to use once it is completely set up. The front end is intuitive with a simple design, making it easy to navigate. The back end has training videos to help you learn the specifics of this food truck POS system and familiarize yourself with its features.

Features and Selling Points

Revel comes with a robust feature set sure to impress food truck owners.

Real-Time Inventory

Adding and managing inventory is simple and takes place in real-time. You can see exactly what your business needs, when it needs it.

QuickBooks Integration

Automatically import data from your POS to your QuickBooks account. This helps you streamline the bookkeeping process, sync sales data, inventory data, purchase order and accounting data, and much more.

Customer Relationship Management

Track customer purchases as well as vital customer information such as name, address, phone number, and email. You can then use that data to personalize your interactions with your customers. Customer relationship management (CRM) features empower businesses to form better, more personal relationships with their customers.

Employee Management

Each employee with access to the system has a unique login code. This lets you track who is working, when, what they are there to do, and who is scheduled to work a specified shift. The system tracks all of that automatically so managers don’t have to spend time doing it manually and can focus on other, higher-value tasks.

Solid employee management features allow employees to maintain a clear view of the hours they’ve worked and how much they will be paid on payday. And when managers don’t have to waste time managing employee movement they can spend more time interacting with customers, tending to their needs, and delivering a better customer experience.

Intelligent Reporting and Analytics

With so much data captured by Revel, users can easily maintain constant insight into their results and make better, data-driven decisions. They can run customized reports around just about any metric you track, such as customer purchase habits, sales trends, inventory counts, employee performance data, and more.

The reports that most POS systems can run—and many offer custom reporting and dashboards—provide valuable insight into business results. That insight enables owners and managers to make data-driven decisions about how to grow, scale, and maintain a competitive edge.

 

Loyalty Programs

Reward your best customers with discounts, gifts, etc., through built-in loyalty programs. Revel lets you keep track of customers who frequently buy from you and incentivize them for their loyalty with discounts and special offers. You can also win back lost customers by using loyalty program features to send them offers and discounts.

Integrations and Add-Ons

In addition to QuickBooks, you can integrate Revel with a variety of third-party apps. These include apps such as digital menu boards, kitchen display systems, eCommerce/online ordering apps, more employee management apps, payment processing apps, and more.

Customer Service and Support

Revel offers 24/7 support to all customers via phone, email, remote support via technician access, web support, and onsite support.

Downsides

In the past people have complained about issues with the QuickBooks integration, but these issues should have been resolved by now. Customers have also reported that the first-time setup can be a long process. Like any other software package, people have also reported glitches from time to time.

Get A Quote from Revel Systems

 


Square: Best Mobile Food Truck POS System

square software logoSquare is a unique POS system designed for various business types, including food trucks.

At its core, Square is a mobile payment processing solution that allows you to take orders, process payments, and automate manual tasks.

Square is best known for its fast and easy to use credit card processing features. And on top of that, there’s no monthly fee.

Square POS Cost & Pricing

Square’s pricing is simple. There are no hidden fees or pricing tiers. Let’s break it down.

  • Basic Rates and Fees:
    • Monthly fee: $0
    • Headphone jack reader: $0
    • Swipe transactions: 2.75%
    • Keyed-in, card-on-file, and virtual transactions: 3.5% + $0.15
    • eCommerce transactions and invoices: 2.9% + $0.30
    • Other fees: none
  • Value-Added Add-ons:
    • Stand plus chip reader: $169
    • EMV-only headphone jack card reader: $29
    • EMV/NFC Bluetooth-powered card reader: $49
    • Dock for EMV/NFC reader: $29
    • Gift cards: per-card cost (starts at $2 per card and drops as you order more)
    • Square Appointments: $30/month for one person, $50/month for 2-5 users, $90/month for unlimited users
    • Square Payroll: $20/month plus $5/month per employee paid
    • Employee management: $5/month per employee
    • Email marketing: $15 per month and up, depending on the package

NOTE: There is no early termination fee for contracts or any obligation to sign a long-term contracts when you use Square.

Cloud-Based or Locally Installed

Square is a cloud-based POS system, running entirely off an iPad or other mobile device. All data will be synced with and backed up in the cloud.

Hardware and Software Requirements

Square can run off iPads with iOS 8.0 or later, but is also compatible with iPhones and iPod touches. Some features, such as receipt printing, are exclusive to iPad . Their Android-based system works fine as long as the device runs Android 4.0 or higher, with GPS and Google Play enabled.

Ease of Use

Square is one of the easiest to use POS systems out there. Even the advanced features are simple to learn. All its features are intuitive and make sense. The customization options allow you to go about things your own way. And because it’s a mobile system, you can easily accept payments when on the go.

Features

The feature set is pretty basic, which is a downside. You’ll need a lot of integrations and add-ons for advanced functionalities.

The basic feature set is a bare-bones method of accepting payments in exchange for items or services. You can find a huge list of available integrations and add-ons on their website.

Customer Service and Support

Customer support has been a consistent problem for Square customers. The company offers phone support now, but they didn’t always do that. They have a useful support site that you can use to troubleshoot issues on your own, and you can reach out to them at their support email address.

Part of the reason for the strain on their customer support system is that so many merchants use their service, which slows down response times. But it is a testament to the product’s quality at the same time.

Downsides

Customer support is going to be your biggest issue. And while there are no monthly fees, you will quickly discover that the more features you need, the more integrations, add-ons, and hardware you will need to purchase, some of which come with monthly fees.

Get A Quote from Square


TouchBistro: POS System with the Most Customizable Menu

touchbistroTouchBistro is a food and beverage POS system that works well for food trucks. It comes with a wide range of features and point of sale software.

It is suited for restaurants of all sizes, from large restaurant chains to quick-service restaurants and food trucks. This POS system is used by many establishments around the world, including some large brands.

TouchBistro POS Pricing

TouchBistro has flexible payment plans to suit any business layout, size, and venue type. There are four different plans, each of which is charged annually.

  • Solo ($69/month) – For restaurants that need only one user license
  • Dual ($129/month) – It includes two user licenses
  • Team ($249/month) – Up to five user licenses, ideal for medium-sized restaurants
  • Unlimited ($399/month) – Unlimited user licenses for as many users as you need, perfect for growing and larger businesses

Cloud-Based or Locally Installed

food truck posDesigned as a hybrid solution, TouchBistro POS provides food trucks with the reliability of an offline, local system along with the convenience of a cloud-based system.

It runs on a local network, allowing restaurants to continue operating if the Internet goes down for some reason. Plus, TouchBistro’s system offers the availability of cloud-based reporting that provides insight into your business.

Specific Industry

TouchBistro POS is designed specifically for the restaurant industry. In addition to restaurants, it is suitable for different types of businesses in the food and beverage industry, including cafés, diners, fine dining, breweries, food trucks, bars, and clubs. If your business is in this industry, TouchBistro’s system could be your top choice. It’s a great point of sale system for food trucks.

Hardware and Software Requirements

TouchBistro software runs on Apple devices like the iPad and Apple Mac Mini. It requires a wireless router for a local network. If you are running a small business, one router and an iPad will be all the hardware needed. However, if you use multiple iPads at once, then you will also need a local server with a central hub to sync all of your devices to your central system.

Features

TouchBistro is loaded with features that can add to the profitability of your restaurant by automating processes that would otherwise be completed manually.

TouchBistro’s Key Features:

  • food truck posCustomer relationship management (CRM)
  • Menu management
  • Inventory management
  • Reporting and analytics
  • Lock-in register
  • Self-ordering kiosk
  • Automated pricing

Some of these features can be found in most POS systems, while others (like table and floor plan management) are quite rare and only available in a few restaurant POS systems.

Customer Service and Support

food truck pos

There is an incredible amount of resources and information on the TouchBistro website, including hardware set-up guides, video tutorials, and step-by-step process guides.

Aside from that, there are many helpful reports and analytics that will give you a better understanding of how to use the POS system.

In addition to all these resources and articles, TouchBistro also provides 24/7 customer service. If you want to get in touch with them, you can do it via email or phone. It’s also possible to reach out to them on social media.

Downsides

As a hybrid system, TouchBistro is meant to work on a local network, meaning it does not depend on the Internet. While this can be an advantage when it comes to internet outages, it’s not the right fit for those preferring fully cloud-based systems that don’t require setting up a local network.

Apart from this, Apple has officially discontinued AirPort Extreme routers. So, the tablet you use as a POS terminal must be iPad, whereas the computer for your network is supposed to be a Mac. If you’re looking for a POS system that can be used on Android tablets or PCs, TouchBistro may not be the best option for you.

And for food trucks, mobile data must be used on your iPad to use the system unless you park close enough to an internet signal you can connect to.

Get A Quote from TouchBistro

Harbortouch: Food Truck POS System with Bluetooth Technology

harbortouch food truck posHarbortouch prides itself on offering a robust POS system for food trucks. It focuses on delivering features to help you power through long lines.

With this POS solution, you can operate efficiently as you’ll be able to provide solid customer service. This is because Harbortouch’s system helps you reduce transaction processing times and has other money-saving features. It’s a great POS system for food trucks.

Harbortouch wouldn’t be the system it is today, though, if not for the powerful reporting they perfected over the years. The system puts valuable data in your hands, such as your best-selling items or cross-selling opportunities. Also, you have the ability to pull reports from your sales data by the hour, day, month, or year.

Harbortouch POS Pricing

Harbortouch normally obligates you to sign a three-year contract, which is automatically renewed for two years thereafter. This is unless you cancel 30 days in advance of the renewal. If you cancel early, you may have to pay an early termination fee for the months that remain in your contract.

Harbortouch actually offers three different pricing plans. The Harbortouch Elite POS plan will cost you $49 per month with a required $20 per month support fee (per POS terminal).  These prices apply to food truck operations, which fall under the Retail category.

The Harbortouch Echo plan costs $29 per month with no monthly support fee and a $79 annual support charge. All plans include free hardware with lifetime warranties.

Fully Customizable

food truck posWith this POS system, there are three modes of functionality that can help meet the requirements of your food truck.

With a useful cash register interface, you can ring up sales quickly by setting up custom buttons for items that are ordered often. Also, there’s a basic calculator feature to help you make quick calculations during a rush.

Since this system has lots of modules and features, chances are you won’t need all of them. Harbortouch understands this, which is why you can hide the ones you don’t need. Plus, you can set categories for different food items and add modifiers as needed, which is why Harbortouch made it onto our list of the best food truck point of sale systems.

Top Features

With an intuitive interface, training is painless and operations are super-efficient. One feature we really love is the ability to search by keyword tags, where you can search for any item you stock. This is not the only valuable feature though; there are many more.

  • Add discounts or special requests
  • Hold tickets for later checkout
  • View inventory to avoid running out of stock
  • Manage employees (with a built-in time clock)
  • Loyalty program functionality
  • Sales summary by department, employee, or order type
  • Track employee cash and credit card tips
  • Remote reporting

Other features include lists of all transactions for each tender type and labor detail. With the Harbortouch platform, you can enjoy 24/7 remote access to your system. You can view reports online and make changes as needed. You don’t have to be physically present at your business to do so.

Get A Quote from Harbortouch




Ready to Utilize a Food Truck POS System?

After comparing various POS systems for food trucks, ShopKeep appears to be the true winner. With no hidden fees, ShopKeep offers software that helps turn your business into a profitable venture.

Food truck owners need the right tools to succeed in this quick service business. For example, ShopKeep boasts about how their POS solution cuts transaction times in half, which will increase revenue and customer volume.

Food trucks need to manage their operations efficiently while on the road. If you are just getting into the food truck business, Square can be a great choice for fast transactions and low initial costs (no monthly fees).

Ideally, you want a POS system that offers an intuitive order and payment flow system. With real-time analytics, you can see what’s selling most and your busiest time of the day.

Choose POS software based on the features you need. While every system will require some level of customization, the choices listed here are ideal for food truck operations.

One Response

  • Avatar
    Hilton November 19, 2019 at 5:07 am

    i will like to have a POS, that include everything meaning inventory, statistics, people records(personal info like address,birthday) i will like to have a monitor connected to see the orders to prepared the product.

    Reply
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