From the very first moment of contact, you are in competition with various other hotels that are competing for the heart and minds of the guests. Therefore, having a great point-of-sale (POS) system is an absolute must, be it a hotel, restaurant, supermarket, etc. It ensures that each transaction runs smoothly and that your customers have an excellent experience.
POS systems help you give personalized attention to your guests which is now a basic expectation, regardless of the price you charge. There is a vast variety of POS systems available in the market and choosing the right one can be an incredibly overwhelming experience.
Thus it is important that you use a POS system that is fast, reliable, instant and accurate so you can provide exceptional service to your guests. The features should make running your hotel more simple.
At the same time, you also need to make sure that your POS system sells more, is easy to operate and reduces your costs.
Some of the POS systems that hotels may choose are as follows:
Ranked as one of the top four most popular hotel software solutions, Hotelogix is a great POS System that is the perfect solution for large and small hotels. It works with a variety of amenities such as restaurants, travel desks, spas, minibars and much more. It comes with unlimited built-in POS System terminals.
Hotelogix offers a simple POS system for hotels that offer powerful tools to service their room operations. It allows setting up unlimited “Point-of-Sale” outlets. It provides a variety of services. Orders may be sold directly to the guests, transferred to their rooms as room service or billed to the company directly.
Hotelogix lets you settle payments through different modes. It accepts multiple currencies, process credit cards or generated bills directly to the company.
The POS touch interface is very user-friendly and requires virtually no time to master in, so staff can start performance instantly. It offers to set up as many users as you want, for any outlet. Allowing management to gain greater control of all departments by infixing all departments and operations together, like Housekeeping POS, Front Desk POS, etc.
Hotelogix helps organize all products and services at their POS points in different categories and sub-categories. There is an unlimited variety of separate groups that can be chosen from for featured items which help increase efficiency by moving products at a faster rate or by up-sell the hotel’s competitive advantage.
Hotels can easily bundle their items at POS outlets to sell their rooms. Making packages and inclusions will help up-sell services. Promotion deals can be made to attract more customers or let them add a personal touch to their stay with add-on services.
Hotelogix is directly in sync with the Front-Desk, so no manual tracking is needed. Management can easily send inclusions to the correct POS points which will help staff as they will always be ready to deliver what is expected at the correct time.
This is a powerful feature which will give an edge from all competitors as hotel packages, and add-on services will be sold everywhere. You can easily promote your hotel through various channels with a variety of inclusive packages and rates.
The POS system can also be used to offers attractive discounts on a wide array of services to travel agents and corporate clients that will create a loyal customer base for you. The system will automatically apply the discount to the POS generated bills when a guest’s rate plan is entitled to services consumed at the F&B or the spa or other linked outlets.
This features help manage multiple hotel properties and is useful to very large business with more than one hotel property as there is no limit to the number of staff user accounts. Real-time financial status is available to authorized users at all times. Restrictions can be set up to restrict users to perform critical actions like night audit. Users can be created, and restrictions or permissions can be granted to edit reservations, prices, and discounts. It manages the user permission level if there are levels of multi-property console. Counter access can be defined for each user.
Hotelogix comes in three different packages with different prices. The first package is Freemium, which as the name suggests is $0/month. However, it is intended for only one user. The second package is the Premium package costing $3.99/ room every month with a minimum billing of $65. The third package is Enterprise which costs $5.99/ room every month with a minimum billing of $90.
All packages include reviews from TripAdvisor that automatically send guest reviews to the OTA. Facebook bookings option is only available in the Enterprise package.
Hotelogix’s POS components each alone cost $15 per month.
No one POS system is perfect for everything. Hotelogix also lacks in one feature. On-premise or installed deployment feature is not available in the POS System. And if this is crucial that there should be on-premise or installed deployment feature available then you may want to purchase a POS with that feature available.
Craft special deals/discounts automatically.
Accept cash in multiple currencies.
Process credit cards through system or direct to company.
Create gift cards/vouchers.
Cash and stock control.
View guest spending patterns (essential for big data analysis)
High-level security and encryption
Choice of modern hardware
- Two tablet option
Pricing (Single Room/Month)
$90 Enterprise package
$119 Corporate package
Agilysys is a POS system tailored especially for the hotel and restaurant industry. It offers a separate POS system for those that do not want to buy an entire Property Management System (PMS). A variety of POS options are available such as InfoGenesis POS is for basic POS requirements, InfoGenesis Flex is for tablet-specific systems, InfoGenesis Mobile 2.1 for mobile users and rGuest Buy is a self-service food kiosk. If, however, someone decides to purchase other PMS products, then all other POS systems will sync with all the offerings.
Agilysys provides solutions that help streamline your hotel’s operations so that more focus can be given to providing exceptional guest service. The main focus is to make lasting connections that enhance guest satisfaction, boast an efficiency of staff and operational workers and grow revenue opportunities with automated engagement.
The PMS solution helps connect and share data in real time as the hotel performance can be made better largely by integration. Agilysys POS system helps inventory related data flow into multiple distribution channels such as direct booking platforms, call centers as the Global Distribution System (GDS) and the OTAs.
The LMS automates all the process involved in hotel operations. From making reservation, credit card processing, accounting to housekeeping. It caters for scheduling activities, food and beverage and more. LMS helps you become more efficient, increase productivity and maximize revenue generated per guest. Through this POS system, your team can have all readily available info about customers, not only that, employees can see past just spending activities and can make intelligent suggestions to customers. It also expedites the traditional check in and out experience which mostly causes dissatisfaction.
The LMS POS system is scalable and makes handling hundreds and thousands of new accounts easier while providing the information you need to provide personalized services to your customers.
The rGuest Pay POS helps create a memorable experience for your guests. It presents the guest with a single itinerary that includes services like spa appointments, golf tee times, dinner reservations and much more. All of this is done through the same guest profile which enables a one-stop solution for shopping and up-selling opportunities. It protects guest’s payment data and reduces the risks, costs, and compliance by tokenizing each transaction with a point-to-point encryption (P2PE).
For pricing of different POS systems or the complete PMS System, sales can be contacted. The customer service help-line is available 24/7.
Agilysys like all other POS Systems has its downsides. It has average customer service with a slight learning curve. Also, it does not provide the option to convert reports and database data in an exportable format.
Bepoz is a reliable hotel POS system that has been in the market for 30 years and had over 5,000 installations. They specialize in POS systems across multiple industries like coffee shops, amusement parks, retirement communities, bookstores and much more. Bepoz POS System is reliable, affordable and has a lot of capabilities.
Bepoz offers a wide array of promotional systems. Scheduled promotions like Happy Hour and Surcharge pricing is charged on specific days for a specific time. The system automatically shifts the prices and return to normal pricing after the promotion time ends.
Bepoz also assigns gift cards, print promotional or vouchers for prizes in every conceivable way. Customers can be rewarded for spending a specific amount in a single transaction or if they spend progressive amount over some visits.
Bepoz POS system helps get more cash control with individual shifts or staff reports by cash drawer. Which are available to be printed that will give a detailed review such as payment balancing totals, customers served, average customer and much more. It helps you create accountability when cashiers are requested to count and enter drawer takings into the system before a shift report is printed. A variance total can also be used to view overages or shortages for the shift.
Inventory can also be kept in check with POS systems like FIFO, weighted average cost. You can track products easily and see if they are near the minimum or maximum level.
Bepoz provides you the facility to allow your reports to be generated to suit your needs. All data reporting is live. You can get on-demand reporting anywhere on your laptop, smartphone or you can schedule them to arrive in your email.
Bepoz offers two packages, Entrepreneur, and Corporate. Entrepreneur costs $69/month, whereas, Corporate costs $119/month. Additional add-ons are also available with each package. Prices vary with those, depending on the add-on service that you utilize.
Bepoz has no Property Management System integration, and it does not provide installation or on-premise option.
You can go through hundreds of POS Systems options and still not know which one is a solid system to trust and implement. Our recommendation is to choose either Hotelogix or Agilysys for your hotel as they are user-friendly and effective Point-of-sale systems. The features are very comprehensive and fit for both large and small hotels.
The first option makes everything easier and simpler regardless of the size of your business. It is affordable, and it gives you more options for customization. Hotelogix provides integration, flexibility, and mobility.
The second option gives you the advantage to buy separate POS Systems rather than a Property Management System and still be able to deploy it without any other bells and whistles.