Best Smoke Shop POS Systems 2018 | Top 3 Reviewed

smoke shop pos systemSmoke shops have become tremendously popular over the last few years. There is a lot of competition in the sector, and retailers have to make sure they are offering top quality and making big sales to survive on the market.

This is almost impossible without a smoke shop POS system. POS systems are practically indispensable when it comes to increasing sales, helping you track your cost changes, sales, usage, re-order schedule and analyze your inventory.


There are a lot of apps for iPads and Android tablets aimed at helping smoke shop operators keep track of their shop. These devices act like checkout apps. Your store will need a customizable app to ensure more seamless operation.

Our Top Smoke Shop POS System: InfoTouch

The InfoTouch POS Software for smoke shops allows you to control, manage, track, and maximize your inventory in real time. Automatic scanning, sorting and generating purchase orders by manufacturer, vendor, and distributor as well as by case, pack or carton, printing and creating SKUs to track and manage items and ordering sale prices based on multiple measurement units are just some of the features this system offers.

If you are opening a new shop or looking for a solution for a retail chain, you’ll find InfoTouch is scalable, flexible and reasonably priced, providing you the business management features you require to run your shop successfully.

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Below is a table comparing and contrasting the three most popular smoke shop POS systems:

Overall
5/5
4/5
4.5/5
Ease of Use
5/5
4/5
4.5/5
Customer Service
5/5
4/5
5/5
Starting Price
$77.00/one-time/user
Not provided by vendor
$500.00/one-time/user
Deployment
Installed – Windows
Cloud, SaaS, Web
Installed – Windows
Training
Documentation
Live Online
Documentation
Webinars
Live Online
Support
Online
Online,
Business hours
Online,
Business hours
Free Trial
Yes
No
No
Activity Reservations
Yes
No
Yes
Digital Signature
Yes
No
No
License Management
Yes
Yes
Yes
Onsite Printing
Yes
Yes
Yes
Remote Access
Yes
Yes
Yes
Secure Browsing
Yes
Yes
Yes
Touch screen
Yes
Yes
No
Usage Reporting
Yes
Yes
No
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InfoTouch POS Software comes with integrated credit, debit, loyalty and gift cards. The system has been approved to provide all retailers with the electronic Philip Morris USA Cigarette Scan Data report feature, enabling them to receive credits for purchases. This is now an integrated electronic feature, available with the InfoTouch POS Software for Smoke Shops, Convenience Stores and Liquor Stores.

Multiple Or Alternative SKU

The software makes it possible to assign multiple or alternative SKU for any inventory item. You can view and track reports for over a hundred alternative SKU for each and every individual inventory item. This enables precise tracking, reordering and management of your entire inventory irrespective of which vendor you are restocking or bought the inventory item from.

Set Gross Profit Options

This software gives you the option to set your gross profit on any inventory item or department to a Fixed Dollar or Percentage over cost. Alternatively, it can be set to “Calculated’. Prices automatically change if the cost goes up and the item is set on Fixed $ or %, allowing the merchant to maintain margins.

Discounts Based On Quantity

Quantity based discounting is only one of the many top of the line software functions you have at your disposal. For instance, you could offer discounts like “buy two packs get $3 off, Buy 2 Cigars Get a Free Lighter” etc. You can also choose price override at the register. This POS system allows for customer based discounts at the register if this is permitted by the employee security profile. Extensive security levels are sold with every smoke shop POS software system. You can make adjustments as you go with price override - any authorized employee at the register can make these. Of course, you review the logs and obtain reports on the discounts provided for any staff member or shift.

Create Barcodes

You can quickly and easily make, print, and apply barcodes to manage and track all your inventory items. This is maybe the best feature in our opinion because, as you know, lots of inventory items come without bar codes. Items may be bought overseas, or from manufacturers that didn’t label them. If you are bagging your own bulk tobacco for your clients or breaking down cigar boxes for singles, you can track everything easily by creating and applying your own bar codes. You can even preprint labels for orders that haven’t arrived yet so your staff know the labels have to be placed on the items before displaying them in the shop. All in-house barcodes are integrated into profit and loss reports, movement, reordering and quantity on hand.

Additional Important Features

Age Verification

This software can verify age by either using scanning technology to verify an ID or manually entering the birthdate at the point-of-sale before proceeding with any sale. You can set it to automatically prompt for manual entry or scan to confirm the customer is of legal age before a sale is made. The software also makes it possible to sell and track inventory and receive orders as bulk or single units all while ensuring the inventory counts and your profit and cost margins are correct.

The intuitive touchscreen allows quick and convenient adjustments during any sale. All your employees or you need to do is touch the line - item quantities or prices are adjusted automatically during checkout.

Drive Profit Up

This system can give your employees access to free products and replacement sales so they have information available at the checkout or from any terminal or tablet. You can transform vendor cost increases and/or reductions over many items in a single button in the course of invoicing.

It is possible to set up pictures on some or all of the buttons at checkout to make easy identification possible. Full pictures of items on the terminal can be viewed at any time. This is a way to assist, identify or confirm any item during a sale for a customer.

You can easily sell or receive any items by Oz, Lb., Gal. or other bulk measurement units.

Bottom Line

There is nothing not to like about this software. The full customer database tracks each customer’s full sales history. This includes past discounts, trends and quantities for a particular customer. Generate customer lists with their information, such as emails, to run reports and follow up with targeted email marketing to increase profits.

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Our #2 Pick For Best Smoke Shop POS System: POS Nation

POS Nation has successfully implemented hundreds of tobacco POS systems and boasts vast experience in the industry. The standard hardware includes a cash drawer, touchscreen computer, receipt printer and barcode scanner.  Most smoke shops are also interested in customer displays, which allow customers to see the price of the products as they are rung up, and barcode label printers, which allow businesses to print custom barcodes for individual cigars. POS Nation is able to offer both.

POS Nation also records purchasing histories very effectively. You know exactly what and how many cigars or how much tobacco they previously purchased. The custom cigar label printing feature is pretty neat – you can design and print your own labels quickly and easily, even for individual cigars. You create barcode labels that fit directly onto individual cigars and you always know exactly how many boxes and individual cigars you have in stock thanks to the case break feature. When you sell individual units, you can record the status of cigarette cartons and packs and even cigar boxes and singles automatically.

Financial Reporting

You know what products are selling and how much because the system lets you track your smoke shop's sales by brands and departments. The customer loyalty programs can be customized to encourage repeat business. Knowing your customers' favorite cigar and cigarette brands will take you very far. Safety also isn’t a concern – the system integrates age verification prompts, so the protection of your customers and business is guaranteed. The software also features integrated merchant processing, which is somewhat of a rarity.

Top Feature

We believe the system’s best feature is the carton-pack inventory. This automatically tracks cigarette stock levels, even when cartons are separated in individual packs. The same feature can also track individual cigar boxes and cigars, letting you know what you have in stock at all times.

This smoke shop POS system can save you time and money by calculating the monthly tobacco tax with a few simple clicks. It can also track loose leaf tobacco. This is possible due to the standalone scale, integrated in the POS. Weighing and ringing up loose leaf tobacco is easy as pie.

Disadvantages

In peak hours, you may have to wait 10 or 20 minutes to speak to a live representative.

Bottom line

POS Nation’s software will facilitate the seamless operation of your smoke shop. By knowing how well your goods sell and your margins by department, you can make better decisions and offer promotions to win customers back.

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Our #3 Pick For Best Smoke Shop POS System: CAP POS

CAP POS features simple intuitive screens, powered by a stable and fast SQL database that helps improve customer service and speed up the checkout process. CAP POS is extremely flexible, enabling you to customize the interface according to your individual needs. Features like credit card processing, Hotkeys, and fast customer lookup make CAP POS the perfect front counter solution.

Simplicity

CAP POS is designed to simplify things at the checkout counter so you can capture valuable data about your shop while taking care of your customers. This system’s advantages include fast transaction times, real-time data access from the back office, user-friendly interface reducing cashier errors, automatic email receipts, gift cards, layaways, and loyalty programs, the option to stream offers using the built-in Digital Signage Player, and promo pricing and other flexible discounts.

This is not merely a POS system. The strong back office suite enables retailers to stay on top of shop operations to increase sales and profits, reduce overhead, and enhance the customer experience. The powerful purchasing tools ensure you have the inventory you need. Integrated CRM tools impress your customers and grow your sales, and real-time Microsoft SQL reporting gives easy, instant access to relevant data. The system features support for Windows tablets, QuickBooks accounting integration, a built-in tag and label designer, accounts receivable and billing for wholesale businesses or B2B, employee tracking to minimize costs and theft risk, out of scope of PA-DSS to simplify PCI compliance, and specific vertical functions based on input from real retailers.

Disadvantages

The fact that this system maintains a complete customer purchase history and sales history for each inventoried item is not a disadvantage in itself, but some users have encountered some issues and glitches with this in the past. Nevertheless, the company’s customer support department makes great effort to address each problem and ultimately resolve the issue.

A more substantial downside is the price tag of this system. It is indeed very expensive.

Bottom Line

CAP POS is user-friendly, with countless reporting features and the capability of maintaining a perpetual inventory. It can generate programs allowing smoke shop operators to simplify regulatory compliance.

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Our Final Say On Best Smoke Shop POS Systems

When buying a smoke shop POS system, the first thing that you need to make sure is that the system complies with the industry-specific requirements. Moreover, smoke shop POS Systems should enable short transaction times. A smoke shop employee cannot afford to waste too much time processing a transaction. Your POS system should ensure faster transaction times with easy to access sales information and quick-to-process system functionality.

Finally, the best smoke shop POS systems are intuitive. The user interface should be easy to operate and navigate. The simpler a system is to use, the less time will be wasted. We find the three POS systems for smoke shops reviewed here offer an optimal combination of functionality, value and speed.

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