Even though the usage of cannabis has become socially acceptable over the years, you should always remember that your dispensary business must operate under strict guidelines and laws.
If you are looking to open a dispensary or maybe you already have such business, One of the most important tools to help you achieve this and streamline your operation is a dispensary POS system.
Essentially, the best dispensary POS system will aid with processing incoming cash, managing inventory, and other core functions. The right dispensary software should save you time and money. Additionally, it should help you to run back-end and front-end tasks efficiently.
A POS system is the core of your dispensary. In other words, it’s important that you do your homework first before you commit to a specific system. The goal is to simplify cannabis sales and get a seed-to-sale system.
- 1 The Best Dispensary POS System: IndicaOnline
- 2 Our Top Dispensary POS: IndicaOnline
- 2.1 Feature-Packed Cannabis POS Software: Cova POS
- 2.2 Accessibility
- 2.3 Data Tracking
- 2.4 Pricing
- 2.5 Solid Dispensary Management Software: BioTrack THC
- 2.6 Solid Cannabis Compliance Software: MJ Freeway
- 2.7 Regulation Tracking
- 2.8 Pricing
- 2.9 Leader in Cannabis Retail: Greenbits
- 2.10 Cannabis POS Systems: Honorable Mentions
- 2.11 How to Select the Best Dispensary POS System
- 3 Choose the Right Dispensary POS System For Your Business
The Best Dispensary POS System: IndicaOnline
Our number one pick is IndicaOnline, mainly because it is the best seed to sale software. It is a reliable point-of-sale system, which is built for the industry based on years of research and expertise.
IndicaOnline was made to make complex operations much more simple and help you grow your cannabis business.
This point of sale solution aims to minimize human error and help you sell faster. This lets your budtenders focus on keeping your clients happy, avoiding manual transactions that take too long. Also, IndicaOnline’s POS now integrates with Leafly, Weedmaps, and Potify.
Comparing the Top 10 Dispensary POS Systems
Accept Various Payments
Our Top Dispensary POS: IndicaOnline
HIPPA Compliant Patient Features
Managing and tracking patients is made easy by generating customer profiles through ID swipe or 2D barcode scanning. See patient’s full purchase history, frequency of visits and other data. A customizable loyalty program can help reward and retain customers as well as drive sales.
All plans provide a basic set of PayPoint hardware, including a receipt printer, cash drawer, MSR (magnetic strip reader), barcode scanner and customer-facing display (flip-for-signature screen).
Bluetooth connectivity and expansion ports allow for adding other peripherals such as an EMV reader, a handheld scanner, or a scale for weighing products. You can also opt to add Elo’s NFC reader for contactless payments and proximity marketing.
IndicaOnline’s Basic plan costs $249/month if you pay for a whole year up-front, otherwise, it’s $299 on a month-to-month basis. Basic grants two POS licenses and up to 10 staff accounts. The Elite plan costs $429/month when paying annually or $499 on a month-to-month basis.
It grants five POS licenses, up to 25 staff accounts, and delivery management features for up to five couriers. Also included is a TV-like screen for displaying product prices updated in real-time, along with a customer/patient queue display.
The Elite plan also allows for tracking staff time through a time clock, as well as integrating SMS/email marketing campaigns.
Pricing for the Enterprise plan is only discussed through direct contact with the company.
IndicaOnline has a direct integration to Potify for those who want it, which includes a dedicated business page for the business. The POS also integrates with Weedmaps, including automatic syncing of your store’s inventory and pricing to your Weedmaps profile.
Another integration is with Franwell’s METRC Reporting Software. Sales and inventory reports sync in real-time with METRC API, making compliance reporting easy without even logging into METRC.
The Bottom Line
IndicaOnline undoubtedly offers reliable features and is among the best marijuana POS systems. With purchase limits, digital signage, reporting features, and overall retail management, this POS solution delivers it all, and in real-time too. Read our full review of IndicaOnline here.
Feature-Packed Cannabis POS Software: Cova POS
Cova POS is a cannabis retail software, which has been designed and built to elevate your dispensary experience. Its Point of Sales Suite runs a modern dispensary smoothly and easily. Cova POS has made complex tasks to become simple, hence allowing you to focus on what you love and make your business grow fast.
Since Cova can easily be accessed on mobile phones, sales can be made by users behind the counter as well as the store. Through the POS interface, you can access information like pricing, product descriptions, promotional information, and available stock.
Another great accessibility feature from Cova Dispensary is the offline feature. With the offline feature, you can access your POS system at any time. This means your customers do not need to worry about paying for their product if your Internet is down.
Inventory management tools in this POS allow owners to consolidate stock data from different channels, identify popular items, and track product sales by weight. The software also stores client information in a searchable database, as well as tracking consumer loyalty. As we mentioned before, Cova POS uses open API’s which allows for integration with other third-party software.
Cova even has a feature that can save your dispensary license from being revoked. Cova requires that all customers scan an ID to prove their age. It also automatically tracks how much bud a customer has purchased, preventing you from selling more grams than you’re supposed to.
This POS system and its software are affordable. Cova has different price points for each business it interacts with. This purchasing price is dependent on the volume of customers and sales.
Cova is one of the easiest systems to understand. It is simply a better option for dispensary owners who are just getting started.
Solid Dispensary Management Software: BioTrack THC
With a decade of experience, BioTrack THC has worked with hundreds of different dispensary owners and dispensaries to understand the cannabis business. They also aim to identify the essential needs of licensed operators. Thereby, creating a compliant dispensary system that boasts a comprehensive suite of features. Features that can help you run each and every aspect of your business.
Once you use this POS system, you can easily customize your inventory, systems workflows, permissions, and more. It can be able to meet the ever-changing needs of your cannabis business. With BioTrack THC, you can take advantage of easy-to-use CRM (Customer Relationship Management) tools.
BioTrack THC is unique because they also provide services for various government entities. This gives you an advantage as a dispensary owner. Your system will ensure your employees and customers are following every state regulation.
Access Data to Automate Sales
This POS allows you to put dispensary’s POS data into action with targeted text and email blasts based on new inventory, purchase date, and to quickly move through item nearing expiration. As a matter of fact, one can mobilize their most valuable marketing technique; his or her customers. Simply set up referral and loyalty programs to reward word-of-mouth and return customers.
This system has features that allow you to set up your discounts weeks, or even days, ahead of time. It also has integrated scales that populate weight and calculate price right on your computer screen, virtually eliminating human error, minimizing data entry, and tracking your inventory down to the exact milligram with their NTEP certified system.
BioTrack THC Pricing
This company calculates its pricing differently than MJ Freeway or Cova. Instead of calculating pricing based on your number of sales and customers, they calculate pricing based on the state your business will reside in. This is because of the number of regulations in that state.
Solid Cannabis Compliance Software: MJ Freeway
MJ Freeway is definitely an industry leader, helping hundreds of dispensaries manage their sales, using a POS system. MJ Freeway’s goal is to help you control expenses while increasing customer loyalty.
This POS system has some handy features, like allowing users to see gross profit and revenue, on-hand inventory, and bud-tender performance. Also, labor costs and future projections for sales and traffic.
MJ software allows real-time integration with the helpful tools for menu integration, accounting, payroll, customer loyalty, just to mention but a few. All systems are updated if the data is changed in a single system. Thank goodness! No more double data entry. You can view data from each system in one place.
A major feature of the MJ Platform is the is their system’s ability to grow and change with you. While many POS systems have the ability to provide data for multiple stores, MJ Platform takes this idea a step further.
MJ Platform allows dispensary owners to track dispensaries in multiple locations, including different states. This means that this point of sale solution will even track regulations across different states, helping you remain complaint.
This system understands that your time is very valuable. That is why they have a team of professionals who monitor marijuana regulations. As mentioned previously, this system will help you meet and report early and directly. The technology from MJ Freeway makes compliance easy. To date, MJ Freeway has processed over $10,000,000,000 in verified sales and boasts 7 years of cannabis analytics.
MJ Platform runs an affordable price point, based on customer feedback. Unfortunately, they do not provide any mention of actual pricing on their website. MJ Platform meets each individual dispensary’s needs and does not charge any outrageous or hidden fees.
This dispensary system can really grow with a dispensary owner. MJ platform is easy to use, affordable, and can even help you forecast future sales. It is suitable for any marijuana business, no matter the size. Finally, this system offers integrated customer and inventory management.
Leader in Cannabis Retail: Greenbits
Greenbits is no stranger to the cannabis POS industry. The company was established in 2014, with a goal to empower cannabis entities with a solid platform that’s easy to manage. Greenbits worked directly with shop owners to realize their true needs in a POS system. They figured out what was most important to them in terms of features, and what they would love to see added.
This is one of the most important features for a dispensary POS system, and Greenbits made sure their engineers worked to perfect it. The company believes it’s important to maintain your license and go as far as tracking every package’s ID using the software. Avoid critical reporting that even an inventory manager can overlook.
Greenbits believe that the “hardcopy” log system of keeping inventory is outdated. With POS technology, you won’t have to hire expensive compliance advisors to remain compliant with the latest rules. Except, paper logs are time-consuming and can cause fines as high as $10,000 per occurrence.
What’s neat about Greenbit’s POS is the ability to prevent any one sale from exceeding the state regulation. Also, you can verify customer information when they check-in and validate the information when they check out.
Greenbits has a solid loyalty program, as their POS allows clients to earn points for purchases made in your store. The customers can use these points towards future purchases, which will keep them coming back to your dispensary. You can even choose if your clients will accrue points per transaction or for how much they spent in total.
- Customer Management – Manage customer data and reduce errors
- Weigh Station – Create a truly personalized experience with a weigh station or scale
- Register – Ring up orders faster with a simple and fast register
- Emergency Mode – Keep your business running, even when you’re offline
- Transaction Limits – Prevent selling more than you should by state regulations
IndicaOnline is an MMJ POS for dispensaries that was launched in 2011 to serve both recreational and medical marijuana business in the states that have legalized one or both.
It is a cloud-based point-of-sale system available through a monthly or annual subscription. The goal of the InidcaOnline POS is to simplify and streamline every aspect of managing one or more stores from anywhere on any device.
Cannabis POS Systems: Honorable Mentions
Entcart: For cannabis businesses desiring effective management and promotion to drive dispensary sales up, Entcart’s POS solution is worth a closer look. Core functionalities are focused on selling, evaluating patients, and effectively managing inventory.
It is particularly suited for high-volume retailers, or those who wish to become high-volume retailers, without sacrificing compliance. Single or multiple locations can be managed with Entcart, including an online product catalog and web/mobile storefront.
Flowhub: This cloud-based POS solution integrates with Metrc so you never have to worry about staying compliant with automate state traceability reporting. Hosted by Amazon Web Services and Google Cloud Platform, US-based cannabis dispensaries will appreciate its focus on POS functionality and inventory management features.
Available for both Mac and PCs, setup is easy by importing CVS files for customer profiles and catalog items. Daily Metrc reporting maintains state compliance. The NUG mobile scanner facilitates customer/patient check-ins, inventory audits and transfers. Entcart includes not only dispensary management functionalities, but also employee management and customer relationship management (CRM) features.
Viridian Sciences: A robust POS is a must for cannabis entrepreneurs involved in growing, processing, distribution and retail through dispensaries. This seed-to-sale POS solution is built on the SAP Business One platform that runs more than 60,000 businesses around the world to facilitate compliance, automation, tracking and scalability.
Viridian positions itself as the go-to POS for businesses out to establish a competitive advantage through efficiency of operations and state-of-the-art technologies. From compliance, demand forecasting and real-time reporting to customized reports, quality control and remote management from mobile devices, Viridian Sciences is a total solution in the cannabis vertical.
Flourish: For cannabis entrepreneurs who need a seed-to-sale solution that integrates cultivation, manufacturing, distribution and retailing, Flourish offers a POS to streamline operations and stay compliant.
An innovative aspect of this POS is how it can track the health, weight, and growing conditions of plants through RFID technology. Algorithms provide automatic alerts whenever some aspect of the operation fall outside state regulatory compliance.
Trellis: This POS is a system to help cannabis entrepreneurs manage and optimize their business operations from seed to sale. Cultivation, manufacturing and distribution are all integrated functionalities in Trellis, along with CRM (customer relationship management).
Also, real-time data analytics dashboards, and customizability to tailor it to your form of business. Manage purchase orders, inventory, compliant packaging and labeling, quality control, and waste disposal.
How to Select the Best Dispensary POS System
The growing cannabis business is primed for takeoff all across the nation. More than 30 states are already allowing the use of marijuana for medical purposes.
Another 10 states are allowing its recreational use, and a firm cross-party political support for Marijuana laws continuing to increase. It’s only a matter of time before one can buy marijuana as easily and quickly as a bottle of aspirin.
Having said that, let us look at the key criteria, which one you should be thinking of as you choose the right point-of-sale system for your dispensary.
Reliability & Stability
One of the key features to think about when you are choosing the right point-of-sale software for your marijuana business is the stability and reliability of the system. In case of a security breach in any of your dispensaries, data can be lost together with sales. In return, this will cost you more cash.
Therefore, getting a stable and reliable point of sale software for your marijuana business provides the best opportunity for it to thrive.
Improve Budtender Performance
A well-designed dispensary based point-of-sale system works to help you improve your budtender’s performance. Also, this tends to assist the budtenders to identify/know the goods which are available for sale. This ultimately helps provide a working solution in this entity.
For example, the seller does not need to remember the exact type of strains for specific ailments. This is because this information will be provided in the dispensary point-of-sale system. Your budtenders can access the previous conditions that were treated, stock levels, the strains descriptions, prices, and other important data in a matter of milliseconds.
Product Design and User Experience
You should never underestimate the power of intuitive design. A well designed marijuana-specific point-of-sale software isn’t easy to set up and operate. A well-designed POS system addresses specific operations in the cannabis industry.
Also, a well-designed system will help you have an improved interaction as well as improved customer satisfaction during the time you spend in the industry.
Staff turnover is another major issue that faces a lot of retail stores. With budtenders, as well as staff members, making their way in and out, it’s critical to make sure that you have a powerful POS software that can easily learn the ways of your business. In return, this will end up saving you a great amount of cash.
Features That Keep You Compliant
Compliance is the number one administrative burden marijuana dispensaries have to deal with, every day. When dispensary owners violate these laws, their licenses are often revoked.
In simple terms, this means that if your license isn’t operational, then you are not at work. This implies that every dispensary owner should strive to work for better trade in the industry. While certain requirements aren’t the same in various industries a suitable marijuana-based point-of-sale software gives you a great opportunity to remain compliant.
Locally Hosted or Cloud-Based
Perhaps one of the biggest fundamental choice you will have to make is where to store your data. POS systems for dispensaries can be hosted locally or hosted through a cloud-based server.
Local hosting of POS system involves running and setting up of your own server. This mostly entails absorbing the cost of the needed hardware and hiring of an IT employee. This method may also need additional investment in building renovations. Computer servers have certain cooling requirements, among other issues.
Remote servers store information through this process called cloud-based hosting. A third party maintains and operates these servers. This is probably the most popular option of the two since it is cheaper for dispensaries and poses minor technical barriers to entry.
This kind of hosting offers greater ease-of-use as opposed to self-hosted. Why? Because you do not require a full time IT specialist to operate your own server.
Ease of Inventory Processing
Anyone who has retail experience in any field likely has encountered the first-hand experience with the difficulties of inventory management. It is stressful enough to keep accurate track of a store that is full of clothes.
However, the state closely monitors these products. Remember, the state always expects accuracy when reporting down to the gram. Therefore, make sure you go with a POS that tracks all your inventory to the last gram. This will also provide you with the sales trend information you require.
Ultimately, this information lets the owner accurately judge different products, strains, and weights. This sale trend information helps you keep stock in order to maximize revenue.
Ease of Integration With Other Systems
It’s always essential to remember that your point-of-sale is not a complete standalone solution. There are other components to keep your dispensary running.
Your marijuana dispensary will certainly be using multiple software and hardware solutions. How the point-of-sale software you choose integrates with your other technology and services is an important consideration.
Cost of Ownership
The total cost of buying a Point Of Sale system for your dispensary can be deceptive in several ways. Most owners will mainly focus on reducing the first investment to their disadvantage over the long-term. This will cause them to disregard what upgrades or support may cost them in the near future.
Moreover, some POS software provides one with the ability to actually boost their revenues. Better consumer targeting, online ordering, and upsells with boost your revenue. Therefore, remember to consider positive factors as well.
Choose the Right Dispensary POS System For Your Business
There are a number of success secrets in the world of business. For dispensary owners, one of these key secrets is to manage and run your dispensary with a good POS system.
This list of the best dispensary POS systems is hardly exhaustive. However, it should provide a good basis for readers to evaluate various POS systems. Hopefully, you can anticipate the impact POS systems they can have on your dispensary business over time.
An ideal POS software will help you do everything you can to reduce your risks and expenses. The right point of sale solution will give you all the necessary data and tools required to maximize your profits and customer experience.