More Americans are eating out than ever before according to US Census data, at the expense of cooking at home. This trend is expected to continue in the years to come, which is great news for quick service restaurant owners!
A good, reliable POS system can further fuel this growth by improving business management. We’ll tell you all about the top 3 quick service POS systems on the market right now based on core features, ease of use, restaurant management tools, and more.
Running a quick service establishment involves a lot of cooking, but that’s just part of your task as a quick service owner or manager. POS systems for restaurants streamline this and other tasks.
Mobile POS systems enable your staff to operate more swiftly at tableside for better service, and self-service kiosks keep lines to a minimum.
Sales and marketing tools like email marketing and CRM help you enhance the client base and generate repeat visits. Moreover, inventory alerts and controls are crucial as they keep you aware of inventory levels and prevent discrepancies.
Finally, a good POS system will have integrated accounting to monitor sales and costs closely. Staff management will make it possible to track employee activities and performance.
- 1 Top 3 Quick Service POS Systems
- 1.1 Our Best Quick Service POS System: Revel POS
- 1.2 Our Number 2 Pick For Best Quick Service POS System: TouchBistro
- 1.3 Our Number 3 Pick For Best Quick Service POS System: POS Nation
- 1.4 What To Look For When Buying A Quick Service POS System
- 1.5 Our Final Review
Top 3 Quick Service POS Systems
Our Best Quick Service POS System: Revel POS
Revel POS was founded in 2010 by Lisa Falzone and Chris Ciabarra. It is a modern, user-friendly Apple iPad POS. This system has received a number of awards, including the SFBT Tech Awards’ “Best Enterprise Technology” and Business News Daily’s “Gold Award for Top iPad POS Systems.”
Revel’s POS is both web-based and locally installed. Even if the Internet is down, the POS will continue to function. You can run it locally through your Apple iPad and sync all data to the cloud. However, it is not advisable to accept cards without an Internet connection because payment authorization for credit cards may not be possible while you don’t have Internet access.
Revel works perfectly with quick service businesses and restaurants. In fact, most of their integrations are aimed specifically at the quick service industry. The software has expanded greatly with time and can be used by salons, retail businesses, mobile businesses, grocery stores, pizza and coffee shops, and niche shops.
Revel’s prices depend on the setup and the size of the establishment. The company offers industry-specific software packages for a fixed amount per month. The subscription includes a software license. Regardless of your specific type of business – café, bar, deli, restaurant, or even smaller-scale shops like food trucks and ice cream shops, the pricing is flexible and broken down per terminal. You can also avail yourself of Revel as a Service (RaaS) pricing, which includes minimal upfront costs.
You will only be paying a monthly fee covering hosting charges and replacement of malfunctioning or defective hardware. All subscription packages include top security, unlimited data storage, personal data protection, 24/7 live support, unlimited software updates, and even an integration with QuickBooks.
Manages Multiple Locations
Revel Systems is most suitable for large businesses because it can manage hundreds of thousands of SKUs and multiple locations. However, it has been optimized for mid-sized businesses, especially those struggling to compete with their larger counterparts, since it offers a wide variety of applications and modular software that make it possible to customize the system to the specific business’s needs.
The system is stable, yet customizable. It takes a lot of time and effort to set up, and may not be suitable for a very small establishment due to this. Most small shops couldn’t take advantage of its superb advanced features.
Excellent Staff Supervision
Staff log in to Revel using a pin number to access permissions and unique settings. A touch screen displays a product matrix on one side with order tallies across from it. There are also descriptions if you choose this option. Amounts, discounts, modifiers, and additional payment options are simple to add. The Revel POS can also be used as a customer-facing display or kiosk.
Revel POS’s software is quite simple to use once you manage to get it going. The back end is clarified by a series of training videos, and the front end is very intuitive and easy to navigate.
There are occasional software glitches, and the setup can be challenging, as mentioned. Although Revel has adapted its software to encompass almost every industry, it will still take some time to adapt the software to your quick service’s specific needs.
This is a great system for a bigger establishment, but also for a smaller one that has plans to expand. Customer service is excellent, and the advanced functionality is a major plus.
Our Number 2 Pick For Best Quick Service POS System: TouchBistro
TouchBistro was designed specifically with quick service establishment owners in mind. It offers mobility, cloud-based reporting, and excellent customer support. It is an iPad-based POS system that can be taken anywhere in the restaurant, deli, or bar. Waiters can take orders and accept payments tableside or serve clients waiting in line to cut down on serving time.
This will help the facility run more efficiently and make it possible for staff to focus on providing good services. This POS system is compatible with iPad, iPad Pro and iPad Mini. You won’t have to invest much in hardware. The system is cheaper to set up than most traditional quick service POS systems because it is compatible with third-party POS equipment.
Perfect Customer Service
TouchBistro's professional customer support representatives are friendly and knowledgeable, and there are countless ways to contact a live representative and resolve issues under their guidance. All clients have access to email and phone support at no extra cost.
The cloud-based reporting enables access back-office features using any device equipped with a browser. Remote access is possible. You can follow what’s going on in the shop without having to actually be there physically. The company offers video tutorials, step-by-step guides, and a searchable base of knowledge and other information to help you learn how best to use the system. The price is also quite affordable, making it very well-suited for smaller establishments.
You can choose from four software plans based on the number of iPads you plan on using with the system, and you can plan details and view rates based on annual billing on the company's website. All plans feature cloud reporting and full selection and support for an unlimited number of users. There is also a free trial if you want to try the system before buying it. Custom quotes are also available.
TouchBistro’s solid reporting tools offer excellent assistance in managing an expanding quick service business. With sales data, inventory counts, expense reports, and other analytical data, the system offers full, detailed views of how your establishment is doing financially, which products are selling best, who your best employees are, and much more. It can also help you establish trends to make your menu better.
This system cannot be used without a Mac computer - iMac, Mac Mini or iMac Pro - to use as a server if you have more than one iPad. As the system is based on Apple infrastructure, you will need both an AirPort Express router and iPad to get started with it. It may not be the best option if you're looking for an Android- or Windows-friendly POS system.
TouchBistro offers a good balance of features that are specific to the quick service industry, such as help to manage catering, reservations, and quick deliveries. It's a well-priced solution that doesn’t force you to sign a long-term contract.
Our Number 3 Pick For Best Quick Service POS System: POS Nation
POS Nation has very efficient inventory control. You know how important that is for a quick service. Simply put, knowing what your inventory contains helps you serve your customers better. POS Nation generates sales reports and custom barcode printing and tracks employees.
It assists you in getting a better handle on the financial status of your quick service operations, be more efficient and make better management decisions. To track stock, you can simply create a label on the spot. The POS performs a quick scan to reduce inventory data errors and improve efficiency.
Quick service store managers can make better business decisions this way. Purchase orders can be created, tracked and sent automatically. Your staff will also receive notifications when it is necessary to reorder one or more types of items. Accounting processes are tailored to fit the quick service establishment’s unique needs, keeping income flowing in.
Customer Sales History
This is one of the POS software’s best features, letting a manager track customers’ purchasing habits and keep regular clients as well as entice new ones by creating targeted marketing campaigns. Over 70,000 businesses use POS Nation, who work with a variety of retailers, ranging from independent convenience store owners and managers to multi-location chains. They are an excellent choice for enterprises of all sizes.
Regardless of your quick service’s specific needs, their scalable, flexible retail POS system is capable of expanding with it. The system comes with a barcode scanner, cash drawer, receipt printer, touchscreen computer, and credit card swipe. You can upgrade if you choose. The system features lots of POS hardware as an ad-on, including pin pads, scales, customer displays, label printers, and more.
POS Nation’s software will help you run your quick service establishment easily and efficiently, no matter what its size is. The system provides all the data you need to make decisions. You can offer promotions, and you will always know how well your inventory is doing and how your margins are by stock type.
What To Look For When Buying A Quick Service POS System
Cash management is a crucial function of POS systems, but far from the only one. In fact, many systems range from capability to streamline a typical quick service’s processes to design a system fully adaptive to your business.
A good quick service POS should be user-friendly, fast, and intuitive to your processes. It should offer an open API key to customize certain features. It should also provide an offline option to keep things running even on internet outages and scale smoothly to your customer volume.
Technical support should be available around the clock with quick response time. Each second counts in a quick service’s business hours. The provider should offer training for the setup, software upgrades and credit card payment integration.
Power Backup And Data Security
Always consider hybrid architecture such as that of Revel POS, our top choice, that enables the system to run offline or via a local network. Also, look for extra data security features to protect yourself and your clients from credit card fraud.
As your quick service grows, you need to grow the POS ecosystem via open API or third-party integration.
Our Final Review
There are literally hundreds of POS and restaurant management solutions on the market with a myriad of functions aside from core POS features. There is also financial management, staffing, digital displays, reservation platforms, delivery management, smartphone payments, and wait-list management.
Some functions are add-ons, others are stand-alone, and still others are bundled. Quick service managers realize that controlling product cost is important. Items need to be designed in such a way so that the perceived value of the item is greater than the cost of its raw materials.